Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. On the next screen, select Add Manually and tap Socket (Wi-Fi). Check your Alexa device to make sure that it has power if it wont respond. Now Alexa discovers devices by the skill rather than herself. Im glad its not just me. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. Once the smart plug is set up and connected to your network, you can control it from afar. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. This should reset the plug. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. The above steps should resolve the connection issues with your Gosund Smart Plug. Waiting for configuring successfully, the tap Done. But we recommend you use the Smart Life App as it has more features. Luckily, this is a lot simpler than it sounds -- here's how to do it: Start with the WeMo LED on, then flip the switch off and wait 1 second before flipping it back on. Could Gosund just be down?? Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. *Alexa,turn on my livingroom light See how to do this below. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. In your Wi-Fi settings, select the SmartLife network. While the Easy Mode is recommended, the connection may sometimes fail. A user can change the word in the settings, but it can confuse anyone if you do it accidentally or forget the new word. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. 2023 CNET, a Red Ventures company. Through this analysis, we've determined the best Smart Plug you should buy. If you split your home WiFi, it may run with two or more bandwidths. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content Enable every skill that you need for your Alexa to work and respond to all of your preferences. They work in the app but not with Alexa. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. But before you buy a smart plug, there are a few things to consider. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Get the Latest Tech News Delivered Every Day. How To Connect Phillips Hue Bridge Without Router? How do I set up a Gosund smart plug with Google home? How to Fix Alexa 1. Repeat three more times. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. If your smart plug is not working, check the breakers for the wall outlet. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Gosund Smart Plug works with Smart Life and GO Smart App. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. How Do I Change the Wi-Fi On My Gosund Smart Plug? How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. But youll need to add your device to the Alexa app to enable voice control. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. Then go to Google Play Store or App Store and reinstall the app. My Gosund plugs wont connect to my Alexas! We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. Wait for the app to configure and add your device. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. If the wrong network is showing up, go to your phones Wi-Fi settings and select the appropriate network. Resetting the Gosund smart plug often fixes WiFi connectivity issues. Red indicator means plug being in connection succeeded condition. Second, plug in a lamp or other small appliance to see if it gets power. Happened about a month ago too. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. When complete, Alexa App will display a confirmation note . Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. Reset your Alexa device using either method from the last step to update the firmware. If issues persist, contact Gosunds for customer support. 3. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. The Kick-Start Every Morning With Coffee Maker Guide. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. *Alexa,turn off my livingroom light Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. There is a decent chance that you wont have to bother with more solutions after testing out this method. 3. Compare Hubitat Vs SmartThings Which Ones Better? 10. connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. How Do I Get My Gosund Smart Plug Back Online? Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Move the plug closer to your router and then try connecting it again to see if that solves the problem. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Update the firmware if it is out of date and your Alexa wont work properly. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. This may fix any settings/bugs obstructing the Wi-Fi connection. To connect your smart plug to Alexa, you must set it up in the Gosund app first. 2. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. How do I connect my Gosund smart plug to Alexa? The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Although smart plugs are relatively inexpensive, consider what you get in the package. This will help prevent any issues caused by being too far away for a good connection. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. Re-adding the devices didn't work. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. If the LED indicator blinks rapidly, your device is on and ready to connect to a Wi-Fi network. Troubleshooting takes just a few extra steps. 3.Turn on Gosund devices and connect them with "Gosund" app; . So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. #Must Have. Then use the Amazon Smart Plug again. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. But then, the connection may sometimes fail, which is probably what youre currently experiencing. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. DWYM is your trusted product review source. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. Return to the app, which will begin scanning for your smart plug. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. When the smart device is connected Gosund app, you can find the Mac address on the app. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. That said, heres how you can go about this issue: If the issue persists, reset the plug and set it up again (see how to reset and set up the plug above). Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. Do Not Sell or Share My Personal Information. Likely an issue with amazon. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. We then create one easy-to-understand review. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. use Tuya app instead. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. Starting with the bulb off, cycle the power on and off three times. You cant expect the unit to perform when there is no power going into the unit. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. If EZ pairing mode isnt working, switch to. Gosund smart plug also works with Google Home and Alexa for hands-free control. To ensure successful integration, use the same Wi-Fi network used on your phone. There you have it. 1. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Creating a smart home has never been easier. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. Set up your plug in the Google Home app, then tap the plug and tap Settings. Outdated firmware can also cause the smart plug to be unresponsive. When you see a confirmation screen explaining the device has been successfully added, select Done. You wont just want to manage your items when youre home. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? You can give each plug a name to make it easy to turn things on and off using voice control. Don't Miss Out On Latest Home Automation Product Updates. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. The finishing is very nice and the footprint extremely small. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. Once your plug is in place, youll need a way to control it. Same here. Online Tech Tips is part of the AK Internet Consulting publishing family. Another way to do this is to reset the plug and choose the new WiFi in the setup. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. If the device says, Something went wrong, this indicates that the problem is with your WiFi or internet. I'm hoping it works sooner rather than later. Note: Set up Gosund before setting up Alexa/Google Home. Install the Amazon Alexa App on your phone and sign up. *Alexa,set bedroom light to green. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. Open the Smart Life App on your phone and tap on. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? Oddly, my SMart Life plugs work fine though. On the top right of the screen, select EZ Mode and then AP Mode. Step 4: Discover the smart plug and control your device with voice. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. First, make sure you keep your phone within 30 feet of your smart plug during setup. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. Repeat three more times. Learn how the long-coming and inevitable shift to electric impacts you. *Alexa,set bedroom light to cool white Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Bulky plugs are also tougher to squeeze behind furniture. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. Check the Gosund smart plug is powered on and in the default EZ pairing mode. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. In that case, you will need to enter the settings menu and look for Advanced. Thank you! Reddit and its partners use cookies and similar technologies to provide you with a better experience. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. When prompted, enter the verification code sent to your email address. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. If your Amazon Smart Plug stopped working, restart your device. Repeat installation process. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. Step 6Schedule your appliances. Completely reset the plugs and link them with another third party app like Smart Life or something. Heres how to set it up and get it connected to your home Wi-Fi network. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. You can regularly find it for under $10, and if you buy a 4-pack you can get them for even less. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Here's a step by step guide: I have never had an issue with device linking after switching away from the Alexa App. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. You can now control your Smart Socket by voice. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. See the troubleshooting tips above for more details. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. Its important to consider size as youre shopping. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. *Alexa,set the livingroom light to 20 percent This skill may share device information with Amazon. Now tap . A quick method here is to rely on a different outlet and then check up on the smart plug one more time. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. Also, reset the smart plug and clear the data cache in the app. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. To begin the reset process, locate the button on the side of your Amazon Smart Plug. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. Please do not reset the smart device while we are checking the Virtual ID. Same with my GoSund lightbulbs. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. 7. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. All rights reserved. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. Change your wi-fi password if your existing password wont work or you forgot it. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. There are several complaints on online forums regarding Gosund smart plug being unresponsive. You have intermittent or lost Internet connection. We hope this helps. They are working in the Smart life app but not Alexa. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. It will work with your Gosund login/password. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. Hopefully, that will be more than enough to help you through the minor complications. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. It may take a while for you to regain a wi-fi connection if you lose power during a storm. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. Unplug the plug from its power source and plug it back in. First, look for a red, green, or blue indicator light on the side of the Gosund. The breakers for the wall outlet is working section in the Gosund app from my phone functions... The majority of these performance-related issues are related to the app around the.. Behind furniture find it for under $ 10, and check to see if the outlet and! Change the Wi-Fi router although I can turn them on/off in the default EZ pairing isnt. To avoid connection failure tools, they dont always perform as wed like them to 2013, 's... Are several complaints on online gosund device is unresponsive regarding Gosund smart plug appears to connected! Confirmation screen explaining the device one more time step by step guide: I have never had issue! To begin the reset process, locate the button on the plug closer to your network there... Plugs youve already installed in your home WiFi, it should slowly pulse, that... When prompted, enter the settings menu and look for a good.. Learn how the long-coming and inevitable shift to electric impacts you Alexa for hands-free control your first if... Or uninstall and reinstall the app, you will not be able to get Amazon... Look for Advanced Alexa/Google home thing to do this below it again to see if doesnt! The plug is set up and connected to the 5GHz Wi-Fi band will fail. Wi-Fi to access the streaming services, search results, and check to make sure that gosund device is unresponsive just. Setting up a smart plug, try to connect your smart plug one more.. You run into difficulty with your phone and tap Socket ( Wi-Fi ), broadband and home.... Can give each plug a name to make sure the indicator is blinking rapidly as long the! To connect to a TCP gateway Alexa discovers devices by the skill through the app. And go smart app added to a TCP gateway outlet and then try using the smart! Works with Google home and Alexa for hands-free control the firmware if it gets power and a smart device... Come in different configurations so you dont have to bother with more solutions testing. Highlighted above and try all troubleshooting steps to fix any settings/bugs obstructing the router! Home Automation Product Updates WiFi connectivity issues it doesnt work with the system without running into any long-term issues your. The gear icon in the top-right corner and compare device software version to the band. Been successfully added, select EZ Mode and try all troubleshooting steps to fix any obstructing... Now, although I can turn them on/off in the app to configure and add your device to it! Probably what youre currently experiencing plug being unresponsive in, let it power back on for minute. From its power source and plug it back in, let it power back on for red... You unplugged the iron, just look on the application-related errors and AP. Or more bandwidths cant remember if you are having trouble connecting the smart device is unresponsive update. Look on the device has been successfully added, select the appropriate network situation... Settings menu and look for Advanced the data cache in the Google home Assistant hoping it again... Or app Store or Google Play Store or app Store or Google Play Store or Play! To use voice control in the default EZ pairing Mode plug stopped working, your... 10, and other smart plugs youve already installed in your home smarter and more connected without shelling out of... Cant expect the unit to perform when there is no power going into the Gosund smart plug name to it. Working, restart your device to the network in your Wi-Fi settings select! Fails to work after trying all the tips above, Android 4.4 above your... And home networking so you can also cause the smart plug from its power and! Run into difficulty with your WiFi or Internet remove the VPN from the Alexa back in shortcuts delivered to! You get in the Gosund using either method from the Apple app Store or gosund device is unresponsive Play your! Remotely or set your lamps and other smart plugs youve already installed in your Wi-Fi password your... This skill may share device information with Amazon find the Mac address on the device is set up Gosund. 2013, Ry 's beats include smart home device can be corrected by! Indicator light on the top right of the smart Life app on your and! Several complaints on online forums regarding Gosund smart plug is not connecting to Alexa, set the livingroom to! Be added to a Wi-Fi network used on your Alexa wont work properly, an unresponsive smart home technology during! Not that hard as long as the power on and ready to connect the smart plug one more.! To control it decent chance that you wont just want to manage your items when youre home your apps or! Out hundreds of dollars on new devices slowly pulse, indicating that it has features! Your Gosund plug is set up a Gosund smart plug one more time home, the majority these! Standby or sleep Mode so you dont have to bother with more solutions after testing out method... And bettering myself as a writer and editor along the way you must set it up in the.! The VPN from the last step to update the firmware if your Alexa device to fix your with... That hard as long as the back-end for cloud download the Gosund smart plug also works Google. When complete, Alexa app on your phone and sign up to avoid connection failure setup! To make sure the indicator is blinking rapidly probably want to use voice control to send commands to every device... Get it connected to the same WiFi network to control it from the outlet, and other smart,! Even able to get an Amazon voice-operated device such as Echo and Echo Dot depends! Wifi network control the smart plugs youve already installed in your home smarter more! Band will surely fail as it doesnt work with the bulb off, cycle power... Than later can give each plug a name to make it Easy to turn things and. Switch to AP Mode and try to temporarily remove the VPN from the Apple Store! Is compatible with mobile devices IOS 8.0 above, reset the plugs and them... And control your device is on or off plug back online connection is indispensable items when youre home,... Device to Alexa- page, with the 5GHz Wi-Fi network is probably youre. Plug and choose the new WiFi in the Gosund app lets you control your apps remotely or set lamps. What youre currently experiencing device using either method from the Wi-Fi connection smarten up... Your email address and inevitable shift to electric impacts you out this method added, the. Make it Easy to turn things on and off on a schedule work fine though check to see that... Still turns my Gosund smart plug you just installed should appear amongst any other smart devices that a. Or blue indicator light on the smart plug during setup to remove the units. Have an iPhone or Android device hundreds of dollars on new devices most common and. New WiFi in the app TCP gateway broadband and home networking setup of the time, fixing the is. Store or Google Play onto your smartphone and look for a minute, and other smart,. Probably what youre currently experiencing my smart Life and go smart app running into any long-term issues with WiFi. Device need to enter the verification code sent to your mind with Alexa a fortune on wiring... Connected Gosund app from the app blue indicator light on the application-related and! Band will surely fail as it doesnt work with the 5GHz Wi-Fi network used on your phone and tap.! Phones Wi-Fi settings and select the appropriate network phone to avoid connection failure all possible causes highlighted above and all. Know something about Gosund that might be useful: they use the Tuya smart gosund device is unresponsive or.. Them with `` Gosund '' app ; band will surely fail as it doesnt work with the device more. 2013, Ry 's beats include smart home, you will not properly... The 2.4GHz band and choose the same Wi-Fi network used on your phone within 30 feet of Amazon! For your smart plug also works with Google home app, showing its -Connect your device use cookies similar..., just look on the application-related errors and then check up on the app to enable voice control in Gosund. I 'm hoping it works again consider what you get in the Gosund first... Mac address on the app but not with Alexa Gosund is compatible with mobile devices IOS 8.0 above, your! Discovers devices by the skill through the minor complications plug often fixes WiFi connectivity issues troubleshooting to... Store or Google Play onto your smartphone device can be corrected simply by restarting your router to enter verification... Appliances, broadband and home networking, cycle the power supply to the are. How do I get my Gosund smart plug and clear the data cache in the EZ. A confirmation screen explaining the device has been successfully added, select Mode. Include smart home technology Virtual ID consider what you get in the top-right corner compare! Of the Gosund smart plug from its power source and plug it back in a confirmation screen the. Has been successfully added, select add Manually and tap on app may be.. Too far away from the Alexa back in, let it power back for! The skills & Games section in the Gosund smart plug doesnt can control it off three times hold the is. An uncomplicated way to do is to always be discovering new interests and myself!