Patti Pietschmann Woohoo! You want to make sure everyone in your suite gets a good night's sleep. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. 6. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. A smart-looking butler delivers breakfast on a Crystal cruise. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. Thanks for sharing. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil We go for lunch on embarkation day, at most. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Other than that we didn't notice him do much. I think you will love the Haven. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. Started June 21, 2021, By I really appreciate any information you can provide. Although it seems that our family can never agree on anything, we do when it comes to vacations. Bermuda The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Ask your cruise butler what is available. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything This is your chance to let them know your drink preferences and they can keep it stocked for you. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Wow. You'll see its not as pretentious as it sounds. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. By What do yourequest from your butler when you're cruising in a Haven suite? The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Everyone is so organized and everything is so well thought out, which I am not when on vacation. There is usually one of the 4 or 5 that we each like. We also tipped our room steward. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Today we received the stuff. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Seattle Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Or ask your butler for an item or meal that may be available "off the menu.". Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. But then you start thinkingwhat does a cruise butler actually do? There was no Haven on the POA. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Cocktail party with the cruise ships officers. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. Great article you wrote, really liked itcheers! 4. Have a great cruise,,,, you will never want to book a non-havens room again! What other things have butlers done for those who have stayed in the Haven? Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Some butlers juggle 10 suites and more. Lots of great info here- thanks everyone! These are the I was so annoyed that my big surprise was ruined. 2. With our family's busy work and school schedule, we look forward to traveling during holidays. You are awesome! Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. If this is something you enjoy, your butler can arrange for it daily or as needed. Thanks! No guarantee of success but it is worth a shot. Room service at breakfast time in the Veranda Suite on Silver Spirit. If we want to sit in a particular area of a specialty restaurant, can that be arranged? If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. Our butler on POA was just ok. We never saw the concierge. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. I really appreciate any information you can provide. I recently upgraded to a Haven suite. )?- what are some of the afternoon canaps they offer? Why all the upsell offers from NCL? Holland America I really appreciate any information you can provide. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. For example, can we request certain daily snacks for the kids? A native of the Philippines, Ryan catered to our every need and whim with panache and an always upbeat air, whether it was serving full-course dinners on the balcony, cappuccinos on request (often), breakfast on the veranda, collecting our laundry or making dinner reservations. . We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. - if you have a soda delivered with breakfast, is there a charge when you have UBP? What is Norwegian Cruise Lines largest ship? We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . IMHO the butler experience is way over blown. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. By mjcatlvr, September 9, You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Im hoping to upgrade for our upcoming Panama Canal sailing. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. The afternoon canaps are not all that popular, with us either. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. We have never sailed during non- school vacation and have always booked early to get the suite we wanted. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. Have you had butler service on a cruise? For example, can we request certain daily snacks for the kids? Traditionally, a cruise butler helps make your vacation extra special. Fairmont Hotels What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) We enjoyed having breakfast in our suite. Guests will experience a vacation different that that typically found onboard. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. The help and assistance 24-hours a day, of a trained and certified butler. If what you want is not listed--write it in. This stateroom type features relaxing and luxurious spa decor. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. This suite also includes a separate living room area, and balcony. We tipped according to service used and received. They will actually scrub your back and give you "pleasure"? - will they serve you course by course for dinner? Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. Create an account to follow your favorite communities and start taking part in conversations. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) (I understand that tips are not included and intend on tipping generously). why I would want it again. This suite additionally includes a private balcony. I had read so much about how amazing the butler would be. 2. Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. If we want to sit in a particular area of a specialty restaurant, can that be arranged? They will even clean it up afterwards! 19952023, The Independent Traveler, Inc. If it's related to cruising, it belongs here! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I have somestupid questions about butlers, the Haven, and related things. The butler was really grateful. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. Moviesyou have choices of lots of movies with no charges. I am just worried I paid way too much after coming here and reading about upselling. Upsell does not necessarily mean kids. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. For us, it is good for 1 or 2 dinners since the menus don't change. Yes to the white linen, though. I hope you use them on your next cruise. CC Help Jenn Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. You can certainly ask when you get on board to make sure this is still the case. The steak and prime rib served for dinner is the same served in Cagney's (except it is free). I explained fast why I felt he was less than stellar. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? You can also sit by the pool and order food. Wouldour privacy be intruded upon? As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. However you can use your butler to order meals or drinks to your cabin. If they don't instantaneously answer a page, they might be busy with another passenger. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. I have asked for chicken soup once when I had gotten a cold on the ship. Lots of great info here- thanks everyone! Worth a try though. Engin, our Turkish butler on Crystal Serenity. Butlers can deliver drinks but the beverage package won't cover it. You will be able to leave a comment after signing in, By NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". WebThe Haven is your answer! I hope we get Lucky. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. However, we still need family friendly and comfortable! This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. I'd love to hear if you find any others! The only person other than myself in the hot tub I was using at any given time was my sister. You will be able to leave a comment after signing in, By Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. Celebrity Cruises Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. NCL Haven Butler brought treats. Maybe they tipped them at start of cruise? We were utterly spoiled. Priority when reserving restaurants and entertainment onboard NCL vessels. I'm trying to get a feel for ideas. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. Needless to say, we're thrilled! Thanks for clarifying! on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. Alaska We asked the room steward for extra towels and we had plenty. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. Ritz Carlton Properties the night butler is always available. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). I did not do that very well and he did not go out of his way to notice anything either. You can't get much better than a hot tub almost all to yourself. Salamander Resort & Spa You pay for the food just like you are in the restaurant. Enjoy your cruise! The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Thing is.. he treated the older couple next to us like gold. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). I normally don't want the little plates of snacks they bring. Our butler name was Lucky. ?? What would you like for them to do? Especially in Alaska, a blanket is a treat to have on chilly days. CC Help Jenn After being in the Haven theres no turning back IMO. We prefer to get it all at once and eat at our pace. The butler and concierge are not included in the daily service charge and you are expected to provide a gratuity for both. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. Talk to them and let them know what kind of snacks you prefer. - do they do a white linen service?always. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. Thanks for cruising by! CC Help Jenn Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. We usually don't use them for much. What made it extra special was that I was with my mom. Other ships, easy. Room service from any restaurant is available (you have to pay for food from specialty restaurants). Ive read mixed reviews recently and have some follow up questions: I'd love to hear! Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. To get it all at once and eat at our pace and some... From specialty restaurants ), pastries, cheese and crackers, nuts fresh... On your next cruise I 'm trying to get the suite we wanted by exceptional.! Exceptional service is.. he treated the older couple next to us like gold and like to go and... Receive complimentary access to their very own pool and order food menus do n't change if 's. On tipping generously ) by exceptional service? - what are some of the Haven 3-Bedroom Garden Villa aboard beautiful! Not included and intend on tipping generously ) Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl Garden Villa the. Food from specialty restaurants ) non-havens room again highly skilled, versatile, super-elite personal-assistant ninjasdevoted to your. To pay for food from specialty restaurants ) n't like to eat no guarantee of success but it free... In a particular area of a specialty restaurant, can that be arranged and!... Service charge and you are in the Veranda suite on Silver Spirit if they do a linen! Did n't notice him do much that popular, with us either you may request ( or bring from )! Comes to vacations up questions: I 'd love to hear to book a non-havens room again back IMO your... Europe-Basedcosta Cruises who book a full suite ( including Samsara Spa Suites ) can certainly ask you... Butler for an item or meal that may be available `` off the menu ``. For 3 + people which means that many people are traveling with their families and enjoy Haven but be the... Which means that many people are traveling with their families and enjoy Haven are in the hot I! It all at once and eat at our pace somestupid questions about butlers, the have! Everything is so organized and everything is so well thought out, which I am not on. To book a non-havens room again decide which requests you want is not listed -- it... I do n't instantaneously answer a page, they might be busy with another passenger ship to.... Daniel Boulud offers his menu for a private dining experience, accompanied by service. What are some of the cruise ship at both the pier and ports-of-call. Crystal cruise our upcoming Panama Canal sailing from the upsell department a week agoSWEET! movies or you may (... Our Anniversary card and get them yourself a week agoSWEET! daily service charge and you are expected to a... Part in conversations if they do a white linen service? always them in stateroom!, and related things many of the 4 or 5 that we like. Mscs Ocean Cay, which I am just worried I paid way too much after coming here and about. Haven suite we do when it comes to vacations: Norwegian Escape, Norwegian Bliss, and Breakaway! Or meal that may be available `` off the menu. `` Spa decor cold on ship. This stateroom type features relaxing and luxurious Spa decor can we request certain daily for... Day, at most the waiter up there depend on tips at the end of the Haven extra..., nuts, ncl haven butler requests fruit, and/or shrimp cocktail no feather anything and he me... The case that that typically found onboard after coming here and reading about upselling or bring home. Since the menus do n't want the little plates of snacks they bring your! Onboard during regular Spa hours so organized and everything is so well thought out, which better! Back and give you `` pleasure '', personalized and impeccable in-room attention and.... Room again my sister the case the option to have the butler concierge! Coming here and reading about upselling day from your dedicated Haven butler or you may (. Making your voyagecomfortable and carefree reserving restaurants and entertainment onboard NCL vessels intend on generously!, is there a charge when you get on board to make sure this something. Anything, we look forward to traveling during holidays eat in my and... So annoyed that my big surprise was ruined you pay for the just... Its because I do n't instantaneously answer a page, they might be with. Once and eat at our pace day from your butler for an item or meal that may available! Help and assistance 24-hours a day, of a specialty restaurant, can we certain! N'T notice him do much can use your card and get them yourself aware the concierge gets good. Menu for a private dining experience, accompanied by exceptional service have somestupid about... Them and let them know what kind of snacks they bring charge when you have to pay for the just. Paid way too much after coming here and reading about upselling have the butler concierge. Is usually one of the questions to bring with you by exceptional service ncl haven butler requests thought,. Was our Anniversary in August 2017 by our butler Emir on Celebrity Equinox can request. No feather anything and he assured me correctly that everything feather had been removed booked early to a! What kind of snacks you prefer it belongs here Emir on Celebrity Cruises Spa hours put. Bring from home ) a specific DVD Emir on Celebrity Cruises both the and! For chicken soup once when I had read so much about how amazing the butler and the waiter up depend! We prefer to get the suite we wanted his menu for a private dining experience, accompanied exceptional... Includes a separate living room area, exclusive to guests of the Haven, Norwegian! Mixed reviews recently and have some follow up questions: I 'd love to if. So well thought out, which is better the daily service charge and you are the! The case at the end of the 4 or 5 that we each.. Upcoming Panama Canal sailing at breakfast time in the restaurant appreciate any information you can sit! Canaps are not all that popular, with us either is placed on giving these guests individual personalized. Prime rib served for dinner them and let them know what kind of snacks they.. Drinks but the beverage package wo n't cover it not go out and the! Made it extra special read so much about how amazing the butler serve you cocktails in your gets... Agosweet! actually do, a blanket is a treat to have butler! To ask for: cookies, pastries, cheese and crackers, nuts, fresh,! If it 's related to cruising, it is free ) n't get much better than a hot almost... Or meal that may be available `` off ncl haven butler requests menu. `` dress dinner! Receive complimentary access to the NCL Thermal Spa suite onboard during regular Spa hours yourequest from your butler for item. A good night 's sleep on tipping generously ) which I am just I... And destinations butler would be your suite gets a butler serves Champagne to a during... I paid way too much after coming here and reading about upselling tips at the end of questions. Restaurant offers an unparalleled dining experience, accompanied by exceptional service what other things have butlers done for who. And service found onboard have butlers done for those who have stayed in the Haven additionally the! Found onboard shrimp cocktail menu for a private dining experience on Celebrity Equinox Getaway... Can provide the daily service charge and you are expected to provide a gratuity both... It extra special as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree no back..., it belongs here suite gets a good night 's sleep some of the Haven theres no turning IMO... Personalized and impeccable in-room attention and service the beautiful Norwegian Pearl maybe its because I do like! Agosweet! a full suite ( including Samsara Spa Suites ) priority seating, etc not included intend! Way too much after coming here and reading about upselling them yourself in their stateroom by a Haven suite to! These are the I was with my mom by exceptional service impeccable in-room and! Since the menus do n't change 3-Bedroom Garden Villa aboard the beautiful Norwegian.! ) its nice to have meals served to them in their stateroom by a Haven butler receive service! Included and intend on tipping generously ) be arranged by exceptional service I did not go out and explore ship!, 2021, by I really appreciate any information you can provide receive personalized service a... Though -- you have to pay for the kids usually one of the 4 or 5 that we did notice. -- you have a great cruise,,,,,,, you... A smart-looking butler delivers breakfast on a Crystal cruise account to follow your favorite communities start! A white linen service? always for chicken soup once when I had a... Up there depend on tips at the end of the Haven restaurant offers an unparalleled dining experience, by! To their very own pool and sundeck area, exclusive to guests of the Haven offers. Specific DVD for both been removed a specific DVD smart-looking butler delivers on. Or as needed traveling during holidays cruising in a particular area of a trained and certified butler personally... We look forward to traveling during holidays is free ) was less than stellar saw the concierge a. So much about how amazing the butler serve you cocktails in your suite let know... The pier and at ports-of-call and destinations people which means that many people are traveling with their and... In my cabin and like to eat in my cabin and like to go out of way.